Frequently Asked Questions

We provide comprehensive home healthcare services across all major areas in Pune, including Hadapsar, Viman Nagar, Aundh, Baner, Kothrud, Kharadi, Wakad, Hinjewadi, and Pimpri-Chinchwad.

Yes, 100%. Every nurse and caregiver undergoes a strict 3-tier background check, including identity verification, reference checks, and police verification, before they are deployed to any patient's home.

For general caregiving and nursing, we usually arrange staff within 4 to 8 hours. For emergency ICU setups, we can deploy equipment and specialized staff within 2 to 4 hours across Pune.

Yes, our registered nurses (B.Sc/GNM) are fully trained and authorized to administer IV medications, fluids, and antibiotics based on a valid doctor's prescription.

Absolutely. We specialize in post-operative care. Our nurses perform sterile wound dressings, suture removals, and manage drains to ensure safe, infection-free healing.

Our home ICU setup replicates a hospital environment. It includes a 5-function motorized bed, advanced ventilator or BiPAP, multiparameter monitor, oxygen concentrator, suction machine, syringe pumps, and a 24/7 ICU-trained nurse.

Yes, we provide specialized palliative and end-of-life care. Our oncology-experienced nurses focus on pain management, symptom relief, and providing emotional support to both the patient and family.

Yes. Our caregivers and nurses are trained in strict bedridden patient protocols. This includes 2-hourly repositioning to prevent bedsores, complete hygiene management (sponge baths, diaper changes), and passive physiotherapy.

A nurse is medically trained to handle clinical procedures like injections, IVs, catheterization, and wound care. A caregiver (or attendant) provides non-medical assistance such as bathing, feeding, mobility support, and companionship.

Yes, we have specialized caregivers trained in managing the unique behavioral challenges of dementia, such as sundowning, agitation, and wandering, using validation therapy and safe redirection techniques.

Yes, we provide both male and female attendants. You can request either based on the patient's comfort and preference for personal hygiene routines.

Yes, our caregivers will strictly organize and administer daily oral medications according to the doctor's prescription to ensure there are no missed doses or overdoses.

Yes, our certified physiotherapists provide one-on-one rehabilitation sessions directly at your home. They specialize in ortho-rehab (like post-knee replacement) and neuro-rehab (like stroke recovery).

Our physiotherapists carry all necessary portable equipment, including resistance bands, ultrasound therapy machines, and TENS units.

Yes, we arrange home visits by qualified General Physicians (MBBS/MD) for diagnosing acute illnesses, prescribing medications, or managing chronic conditions in elderly patients who cannot travel.

Yes, we provide trained baby care nurses and Japas to assist with newborn hygiene, sleep training, and maternal postpartum recovery support.

We offer flexible options: 12-hour day shifts, 12-hour active night shifts, and 24-hour continuous live-in care based on your specific requirements.

For 24-hour live-in staff, we request families to provide basic meals and a respectable resting space near the patient. For 12-hour shift staff, they usually arrange their own meals, though a cup of tea is always appreciated.

Billing is typically done on a weekly or monthly basis depending on the duration of the service contract. We offer transparent pricing with no hidden charges. Payments can be made online via bank transfer or UPI.